This Privacy Policy explains how FastImage (fastimage.art) collects, uses, and shares information when you use our website and services (the “Service”).
Depending on how you use the Service, we may collect:
- Account information: email address, name, and authentication details needed to create and secure your account (including email verification status).
- Login and security data: session identifiers, IP address, user agent, and related security signals used to prevent fraud and abuse.
- Content you provide: uploaded images, prompts/instructions, and generated outputs you create through the editor or text-to-image tools.
- Usage data: basic product interactions (e.g., pages/features used) to operate, troubleshoot, and improve the Service.
- Payment data: if you purchase a subscription or credits, our payment provider processes your payment details. We receive records such as customer IDs, plan/price identifiers, and transaction status (we do not store full card numbers).
- Support communications: messages you send to support (for example via email, and optionally live chat when enabled).
We use information to:
- Provide and operate the Service (including generating, storing, and delivering your images).
- Authenticate users, maintain sessions, and protect accounts.
- Manage credits, subscriptions, purchases, and customer support.
- Monitor performance, debug issues, and improve features.
- Enforce our Terms of Service and prevent abuse.
To generate or edit images, we may send your prompts and uploaded images to third-party AI service providers to perform the requested processing and return results. These providers process data on our behalf to deliver the Service.
We share information only as needed to provide the Service, including with:
- Payment providers (e.g., Stripe) to process purchases and manage billing.
- Email providers to send verification and password reset emails.
- Storage/CDN providers to store and deliver uploaded and generated images.
- Analytics providers (only when enabled) to understand product usage and improve the Service.
- Customer support tools (only when enabled) such as live chat.
- Anti-abuse services (only when enabled), such as CAPTCHA, to protect the Service.
We may also disclose information if required by law or to protect our rights and users.
We retain information for as long as needed to provide the Service and comply with legal, accounting, or security requirements. You can remove items from “My Works” and you may be able to delete your account from within the Service; some residual copies may persist for a limited period in backups or logs.
Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to certain processing. To make a request, please contact us.
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date above.
Questions or requests: please contact us.