Last updated: 1 November 2025
FastImage ("we", "us", or "our") provides AI-powered image editing and generation tools. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you interact with fastimage.art and our services (collectively, the "Services").
By using the Services, you agree to the practices described in this Policy. If you do not agree, please stop using the Services.
Who we are
FastImage is an AI image editor and generator service. You can reach us at support@fastimage.art.
We only collect the information needed to deliver, secure, and improve FastImage.
Account details
- Name, email address, and password when you create an account
- Profile settings you choose to share, such as preferred language or theme
Billing details
- When you buy credits or plans, our payment processor (Stripe) collects card number, billing address, and related data
- We store payment records required for invoices, refunds, and legal compliance
Content you generate
- Images, prompts, and reference files you upload to the editor
- Metadata describing how you use features, such as aspect ratios or generation time
Usage data
- Log data like IP address, browser type, and device information to keep the platform secure
- Technical diagnostics to monitor performance and prevent abuse
Cookies and similar technology
- Essential cookies maintain sessions and account security
- Preference cookies to remember your settings
We use the information above to:
- Provide, troubleshoot, and improve the Services
- Process transactions, send invoices, and manage your subscription or credit balance
- Personalize the interface and show relevant content in your workspace
- Monitor abuse, fraud, and security threats
- Communicate about service updates, feature launches, and support requests
- Comply with legal obligations
We do not sell your personal information. We only share it in the following situations:
- Service providers: Trusted partners such as hosting platforms and payment processors who help us operate the Services. They only use your data per our instructions and legal agreements.
- Compliance and safety: When required by law, valid legal process, or to protect the rights, property, or safety of FastImage, our users, or the public.
- Business changes: If we merge, sell assets, or finance the business, your information may transfer as part of that transaction. We will notify you of material changes.
Data retention
- Account information is kept while your account remains active and for up to 24 months afterward to meet legal requirements.
- Uploaded images and prompts are removed from our active systems shortly after processing unless you save them to "My Works". You may delete any saved content at any time.
- Technical logs are typically retained for up to 12 months for security and operational purposes.
Your choices and rights
Depending on your location, you may have rights to access, correct, download, or delete the personal data we hold. You can:
- Update profile details directly in the app
- Export or delete generated images from “My Works”
- Change communication preferences using the links in our emails
- Request account deletion by emailing support@fastimage.art
We will respond to verified requests within 30 days, unless a longer period is permitted by law.
Security
We implement industry-standard security practices, including encryption in transit, restricted employee access, and routine monitoring. While no system is perfectly secure, we continuously assess and improve our safeguards.
International data transfers
We may process and store information on servers in various locations to provide reliable service. We implement appropriate security measures to protect your data regardless of where it is processed.
Children’s privacy
The Services are not intended for individuals under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy to reflect product, legal, or regulatory changes. If updates are significant, we will notify you by email or through the Services. The “Last updated” date shows the latest revision.
If you have questions about this Privacy Policy or how FastImage handles your information, please email support@fastimage.art.